Update Existing Case

STEP 01Validate >
STEP 02Update Existing Case >
STEP 03Confirmation

Existing case number Existing case number* Please enter your Existing case number. Enter valid Existing case number.

Last name Last name* Please enter your Last name. Last name field can only contain letters. Please review and try again. Last name needs at least 2 characters.

Email address Email address* Please enter your Email address. Please enter valid Email address.

Case#:

Email Address:

VIN#:

Model:

Year:

Notes * Notes * Please enter a Message. Message must be at least be 20 characters and up to 2,000 characters.

Attach Photo Or Files. Select Or Drag Files

Allowed files : Most documents, photos, and video formats. Combined total up to 50MB, 10 file max.

Reset note

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Thank you for your update. Submission Failed. A confirmation email containing your case number has also been sent to you for reference. If you do not receive the confirmation message within a few minutes, please check your spam or bulk email folder. There was an issue processing your submission. Please try again later.

/content/myhyundai/us/en/contact-us

By phone

(844)-340-9741 (844)-340-9741

Sat 6:30am - 3:00pm PST Sat-Sun 6:30am - 3:00pm PST

24/7 Roadside assistance: (844) 340-9742 (844) 340-9742

Retailer Inquiries

If your question is related to a Genesis vehicle, or you have a question about buying or leasing a Genesis, one of our many retailers can help you with the answer. Use the link below to find a retailer near you.

Privacy

Submit a request for access, deletion or opt out of the sale of personal information under applicable law. For more information, see our full Privacy Policy

Written Notice for California Claims

More information regarding California Code of Civil Procedure 871.24 Written Notice Requirement.

Contact Us

By phone

Retailer Inquiries

Privacy

Written Notice for California Claims

MYGENESIS

HELPFUL LINKS