We are experiencing a system outage severely delaying communication. We apologize for the inconvenience.

  • STEP 01General Information >
  • STEP 02Message Type >
  • STEP 03Details >
  • STEP 04Confirmation
New Message
First name* Please enter your First name. First name field can only contain letters. Please review and try again. First name needs at least 2 characters.
Last name* Please enter your Last name. Last name field can only contain letters. Please review and try again. Last name needs at least 2 characters.
Email address* Please enter your Email address. Please enter valid Email address. Email address must be within 50 characters.
Address 1 Please enter your Address 1. Please enter valid Address. Address needs at least 3 characters.
Address 2
City Please enter your City. City may contain letters only. City needs at least 3 characters.
State Please select State.
ZIP Please enter your ZIP. Please enter valid Zip.
Please enter your Phone Number. Please enter a valid 10 digit number.
Phone Type Please select valid Phone Type
  • Does this message concern your Genesis vehicle?*
    Please select an option.
  • Does this message concern a Genesis dealership?*
    Please select an option.
  • Does this message concern about your data privacy?*
    Please select an option.

What's a VIN?

A unique 17-character serial number used to identify individual motor vehicles.

Where do I find my VIN?

- Driver's side dashboard
- Inside driver's side door jamb
- Vehicle insurance card
- Vehicle title record (pink slip)

VIN* Please enter your VIN. Please enter valid VIN.
Mileage Please enter your Mileage. Please enter your Mileage.
Select Dealer* Please enter your Dealer. Please enter Dealer.
Category* Please select Category.
Sub Category* Please select Sub Category.
Description* Please enter a Message. Message must be at least be 20 characters and up to 2,000 characters.
Request Confirmation Number
Attach Photo Or Files.
Allowed files : Most documents, photos, and video formats. Combined total up to 50MB, 10 file max.
Reset message
Thank you for your submission. Submission Failed. A confirmation email containing your case number has also been sent to you for reference. If you do not receive the confirmation message within a few minutes, please check your spam or bulk email folder. There was an issue processing your submission. Please try again later.
/content/myhyundai/us/en/contact-us
Find Active Retailer
To continue, please select a location below to locate a Genesis retailer.
  • *
    Please enter Zip Code. Please enter valid Zip code.
  • Search
Retailers Found(0) Select
  • Select
  • Retailer Address
  • Telephone

By phone

Mon-Fri 5:00am - 5:00pm PST Sat 6:30am - 3:00pm PST Sun Closed

24/7 Roadside assistance:

Retailer Inquiries

Retailer Inquiries

If your question is related to a Genesis vehicle, or you have a question about buying or leasing a Genesis, one of our many retailers can help you with the answer. Use the link below to find a retailer near you.

Privacy

Privacy

Submit a request for access, deletion or opt out of the sale of personal information under applicable law. For more information, see our full Privacy Policy