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By Phone
(844)-340-9741 For Roadside Assistance: (844) 340-9742
English: Mon-Fri 5:00am - 7:00pm PST Sat-Sun 6:30am - 3:00pm PST
Spanish and Korean: Mon-Fri 6:30am - 3:00pm PST
By Mail
Genesis Customer Care
P.O.Box 20850
Fountain Valley, CA 92728-0850
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