Due to COVID-19, Genesis is taking safety precautions to protect our valued employees and our community at large. As a result, you may experience longer than normal response times. Thank you for your patience during this challenging time.

Consumer Assistance Center

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New Message
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Update Existing Case
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Campaign Reimbursement
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Update Ownership

By phone

Mon-Fri 5:00am - 7:00pm PST Sat-Sun 6:30am - 3:00pm PST

24/7 Roadside assistance:

Retailer Inquiries

Retailer Inquiries

If your question is related to a Genesis vehicle, or you have a question about buying or leasing a Genesis, one of our many retailers can help you with the answer. Use the link below to find a retailer near you.

Privacy

Privacy

Submit a request for access, deletion or opt out of the sale of personal information under applicable law.