Charging your EV just got easier.

Starting March 2025, Genesis is offering eligible owners a complimentary North American Charging Standard (NACS) adapter. This gives you the opportunity to connect to over 20,000 Tesla Superchargers that support NACS charging for a total of 45,000+ CCS fast chargers across the U.S.

With access to NACS and CCS-compatible stations*, you’ll have greater charging freedom—making it easier to power up anytime, anywhere, whether on a long drive or a busy day out.

Plus, Genesis Connected Services **subscribers can use the Genesis Intelligent Assistance App to easily find stations, start charging, and monitor sessions—all from their phones.

Keep reading to learn everything you need to know about NACS and how to claim your complimentary adapter.

What is NACS?

The North American Charging Standard (NACS) is an all-in-one charging port that gives customers access to a vast network of DC fast chargers across North America

All major automakers have embraced NACS as the standard for EV charging. It was developed from over 20 billion miles of charging data, making it a reliable, well-tested solution for fast and efficient charging.

As more automakers, including Genesis, transition to NACS, EV drivers with native NACS port and provided CCS adapter will gain plenty of options on the road, especially during long journeys.

Please note:

Actual charging time varies based on a number of factors, including current battery charge level, output of the charging unit, vehicle and battery settings, battery temperature and outside temperature. Ultra-fast charging stations are provided by independent companies and availability is not guaranteed. Genesis EVs will charge at between 95kW and 125kW at V3 Tesla Superchargers.  

Am I Eligible for a Free NACS Adapter?

If you own a Genesis EV with a CCS port, you can request a complimentary NACS adapter. Free adapters will be available to eligible owners of the following models:

Genesis Electric Vehicles

• GV60 EV
• GV70 EV
• GV80 Electrified

How do I claim my Adapter?

1.    Be the current owner of an eligible Genesis EV.

2.    Ensure you have an active MyGenesis account.

3.    Eligible, contactable owners will get an email from Genesis to verify their customer information on their MyGenesis account (their shipping address and vehicle/vehicle model year) are correct.

4.    Owners must review and confirm the adapter offer and adapter usage terms and conditions.

5.     If the Owner agrees to the terms and conditions and if the shipping address and vehicle details are correct then the customer can click ‘Yes, the above information is correct’ and an adapter will be shipped to that address.

6.    If the shipping address and vehicle details are not correct, you can click ‘No, the above information is incorrect’ and it will lead the customer to MyGenesis.com to update the customer’s shipping address. Updated address will take 24-48 hours for a customer to receive a new email to redeem.

7.    Eligible owners will receive a confirmation email that states the owner will receive an email notification containing a tracking number to view its progress.

8.    If there are any questions, the customer can contact Customer Care

How do I get started with the Genesis Intelligent Assistant App?

1. Download the Genesis Intelligent Assistant App and subscribe to Genesis Connected Services.
2. Create your MyGenesis account and add your Genesis vehicle(s) details.
3. Enroll in Genesis Pay.
4. Activate Genesis Public charging and in the app, which will handle the charges automatically using the Genesis Pay account.

How do I charge at a Tesla Supercharger station:

1. Use your app to find a nearby station and select your stall number (e.g., 1A, 1B, 1C) located at the base of the charging post.
2. Plug in your vehicle and select “Start Charging” in the Tesla App or Genesis Intelligent Assistant App if you have a NACS native vehicle.
3. If you need to use a NACS adapter, remove the charging cable from the Supercharger post, connect the adapter to the cable, and then plug the cable and adapter into your vehicle’s charge port.
4. When charging is complete, select “Stop Charging” in the app or on the pur the button on the Supercharger handle and unplug the connector from your vehicle and return it to the station. If the charging cable is locked, you may need to re-unlock your doors to release it. 

For help with NACS adapters or vehicle charging, CONTACT US

With Genesis and NACS, you’re set for the future of EV charging. It’s Luxe in the Details. And, you will have the power to keep going.

Disclaimers:

*Fast charging stations are provided by independent companies and availability is not guaranteed.

**Genesis Connected Services, including automatic collision notification, roadside assistance, SOS voice calling, and vehicle care features are available complimentary for 2023 and newer model-year vehicles. Remote and Guidance features, including remote start, guidance, and destination search are complimentary for 3 years. Enrollment and active subscription are required. Only use Genesis Connected Services and corresponding devices when it is safe to do so. Cellular and GPS coverage is required. Features, specifications, and fees vary by subscription plan and are subject to change. Ownership limitations may apply. See your retailer for details. Exclusions may apply.

Genesis Connected Services rely on digital wireless telecommunications technology outside of Genesis’s control. Genesis Connected Services are dependent on 4G LTE cellular networks controlled and maintained by third-party wireless carriers. If and when these networks change and/or discontinue service, or the underlying technology required to support Genesis Connected Services becomes obsolete, then the connected services will not work and Genesis will be forced to cancel impacted subscription services.