Information presented on this website is summarized and standardized from repair orders completed at the time of service and submitted by Genesis retailers. When reviewing a vehicle's service history, please note that all information is provided by the respective Genesis retailer that conducted the service. The Genesis retailer is solely responsible for the accuracy, completeness or authenticity of any information contained in this site. Genesis provides this site and all information and materials contained herein "as is." Any questions regarding your repair order information should be addressed to the applicable Genesis retailer.
OWNER-REPORTED INFORMATION & PRIVACY TERMSGenesis retailer-reported service history records are linked to a vehicle's Vehicle Identification Number (VIN). Owner-reported service information is provided by, and linked to, the vehicle owner. Genesis does not ensure that owner-reported service history information is accurate, and it is available solely for the owner's benefit. All owner-reported service history records will be made available to the person who input the information on the site but will not be shared with future owners of the vehicle. Genesis makes every effort to ensure the secure collection and transmission of sensitive user information using industry-accepted data collection and encryption methodology. The information you provide is used by Genesis and its vendors and retailers to help improve the services we render. It is occasionally used by Genesis, Genesis retailers, and partners for marketing purposes. Genesis will never sell your personally identifiable information to any other third party for their separate use. To learn more about our privacy policies and practices with respect to this website, please read our Privacy Policy at https://www.genesis.com/us/en/owners-privacy-policy.html .
Regular maintenance of your Genesis vehicle can help you maintain performance and reliability. See your Genesis dealer for complete details on your vehicle's maintenance schedule and warranty coverage or refer to your Owner's Manual. We recommend having all maintenance performed by an authorized Genesis dealership service technician.
CONSUMER INQUIRIESFor all general inquiries or comments regarding Service History, please contact Genesis Customer Care at 1(844)340-9741, by email at [email protected], or by mail at Genesis Customer Care, P.O. Box 20850, Fountain Valley, CA, 92728-1850.
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